Contact
Tell us what is not working.
The fastest way to a useful answer is the free audit, because it gives us something concrete to look at. If you would rather just ask a question, email works fine too.
Direct
Common questions
Before you write
How quickly do you reply?
Within one working day. Audit requests are turned around within 48 hours.
Do you work outside the United States?
Our focus is event lighting companies in the United States, and everything on this site is built around how that market searches and books. Ask us if you are elsewhere and we will tell you honestly whether it transfers.
Do you work with companies outside event lighting?
Rarely, and only where the work is genuinely adjacent. The whole value of a specialist is that they say no to most things.
I bought a toolkit and the download failed
Email us with your payment reference and we will send the file directly. Your download link is also in your confirmation email and does not expire.